The Hoops Talent Experience Platform—Built to Optimize From Hire to Retire

Streamline every stage of the employee journey with assistive AI, automated workflows, and actionable insights that fuel smarter talent decisions.

What’s an Experience?
The Engine Behind Every Interaction.

In the Hoops platform, everything begins with an Experience—a dynamic, customizable journey designed to create meaningful moments between people and employers.

  • Built for Every Moment

    Whether it’s recruiting, onboarding, or engagement surveys, Experiences power every phase of the talent journey—making every interaction intentional and connected.

  • Built for Every Person

    Experiences support job seekers, employees, leadership, and more. Anyone can be enrolled and engaged—at any point in their journey with your company.

  • Fully Customizable Journeys

    Each Experience contains the workflows, messaging, automations, tasks, and touchpoints tailored to the goals of the interaction. You define the journey. The platform brings it to life.

  • Engage Without Limits

    People can participate in multiple Experiences simultaneously, ensuring they stay engaged, supported, and progressing—without friction or confusion.

  • Visibility and Accountability

    Assign internal teams or individuals to manage Experiences. Gain visibility into progress, own outcomes, and ensure nothing falls through the cracks.

  • Branded, Meaningful, Human

    At its core, an Experience is about connection. It’s how you show candidates and employees who you are, what you stand for, and why you’re worth joining—or staying with.

Features & Capabilities

Explore the Hoops Talent Experience Platform

Our platform brings together the tools, workflows, and data-driven insights that help you build high-performing teams.

Design and automate unique participant journeys based on your workflows.

  • Define stages for hiring, onboarding, engagement, and more
  • Automate transitions, tasks, and notifications
  • Save time and ensure consistency across experiences

Quickly identify and group top participants for action, review, or reporting.

  • Build draft boards or shortlists for review
  • Collaborate with team members for final decisions
  • Export or transition participants into next phases

Capture and categorize why participants are disqualified, disengaged or are opting out of experiences.

  • Improve future messaging and targeting
  • Identify barriers in your funnel
  • Generate insights to refine strategy

Use built-in Calendly integration to simplify interview scheduling without the back-and-forth.

  • Automate scheduling across roles, teams, and participant types.
  • Set availability rules and priorities
  • Trigger candidate interview invitations via email

Initiate compliance actions directly from the workflow.

  • Automate background check requests and eSignature collection
  • Integrate with trusted providers
  • Ensure legal and hiring compliance from within the experience

Reach participants via SMS, email, and voicemail with a personalized touch.

  • Send one-off or automated messages at scale
  • Personalize with tokens and dynamic fields
  • Track opens, clicks and delivery metrics

Save time with reusable templates and common replies.

  • Store email, SMS, and pre-recorded voicemail templates
  • Use in one-off or automated engagements
  • Maintain tone and consistency across teams

Respect participant time and preferences.

  • Set specific days/times for message delivery
  • Avoid off-hours or weekends
  • Ensure better engagement rates

Gauge satisfaction and engagement across lifecycle stages.

  • Run pulse, onboarding, and post-experience surveys
  • Analyze sentiment over time
  • Identify trends that impact retention

Gather critical info before deeper engagement.

  • Customize questions for each job or program
  • Set auto-disqualifiers and scoring rules
  • Save responses to participant profiles

Collect 360 feedback, self-assessments, and evaluations.

  • Use pre-built or custom form builder elements (textfield, dropdown, radio, file upload, and more)
  • Include in leadership development or exit stages
  • Use templates or build custom formats

Instantly assess and rank resumes for relevance and fit.

  • Match skills, experience, and job requirements
  • Score based on proximity, commute time, and employment gaps
  • AI-generated summary with strengths and unmet criteria

Generate compelling, search-optimized postings in seconds.

  • Auto-generate tailored job descriptions
  • Add tone, skill, and formatting preferences
  • Reduce time spent writing and editing

Uncover insights to inform better people decisions.

  • Benchmark salary and compensation data
  • Track competitor job trends and hiring activity
  • Monitor employer brand sentiment

Keep your talent organized and easily searchable.

  • Filter talent by attributes, tags, and activity
  • Create saved views and dynamic segments
  • Build shortlists or draft boards to share with stakeholders
  • Add or Invite contacts to any experience (job opening, survey, nurture campaign)

Post across general and niche job boards with built-in optimization.

  • Instant distribution to Indeed, ZipRecruiter and hundreds more
  • Automated bidding and budget allocation
  • Maximize exposure with minimal setup

Make every dollar count with real-time analytics.

  • Monitor cost-per-click, cost-per-apply, and conversions
  • Spend automatically shifts to top-performing channels based on results
  • Flexible pre-paid or pay-as-you-go campaigns

Allow participants to apply without complex portals.

  • Route resumes to a unique email per job
  • Auto-parse and score with Hula AI
  • Add applicants to the right workflow instantly

List your opportunities where they convert best.

  • Create standalone or embedded listings
  • Customize by your brand
  • Track applications by source

Encourage internal and external referrals.

  • Generate unique links
  • Attribute hires to sources
  • Recognize and reward advocates

Monitor what matters most—across all experiences.

  • Track job post performance and campaign spend
  • See survey results, pipeline velocity, and participant engagement
  • Monitor time-to-fill, time-to-hire, and conversion rates
  • Understand outreach effectiveness, AI match scores, and funnel drop-off
  • Gain actionable insights for optimizing workflow performance

Plug into the systems you already use.

  • Trigger actions in external tools via webhook
  • Integrate with eSign, background checks, or HRIS
  • Custom integrations available - contact us for more information

Unlock the Full Potential of Your People with a Platform Built for Impact

The Hoops Talent Experience Platform does more than streamline hiring—it transforms how your team engages, supports, and scales your workforce. Whether you’re recruiting top talent, nurturing employees, or planning for growth, our platform empowers you with automation, insights, and expert support every step of the way.

  • Save Time, Scale Smart – Automate manual tasks and streamline workflows to free your team for what matters most.
  • Drive Better People Decisions – Leverage real-time data, feedback, and reporting to make informed, strategic moves.
  • Maximize ROI Across the Board – Reduce the need for multiple tools or extra headcount with one powerful, integrated platform.
  • Boost Retention and Engagement – Deliver seamless, personalized experiences that increase satisfaction and reduce turnover.
  • Partner with Experts, Not Just Software – Get hands-on support from the Hoops team to manage and execute every step with confidence.